GeoVision Windows OS Issues & Troubleshooting

October 28, 2009 by rmerck · 6 Comments
Filed under: GeoVision, Security Camera, Software 

Windows & GeoVision DVR CardOver the past few years, I have experienced several common issues with Windows operating systems (OS) and the earlier Geovision DVR cards and software. The following are several of the more common problems and their possible resolutions.

Please keep in mind that every system is different and these fixes may not work for yours, depending on the software and hardware versions. If you have a specific issue that can’t be resolved by the suggestions below, don’t hesitate to comment. We’ll do our best to help out!

If you are experiencing issues with GeoVision’s Control Center V2 Software, you will probably want to take a look at our GeoVision Video Tutorials.

GeoVision DVR Conflics & Possible Resolutions

No/Poor/blurred image on a camera

  • On the box camera body, where the lens attaches to the camera body, make sure the big outer silver ring is removed. Only the small inner silver ring is required.
  • Make sure the DC switch in the back of the camera is set to DC or AI-AMP, depending on the camera model and manufacturer.
  • Make sure, if using an auto-iris lens, the 4 pin power cord is properly inserted in the 4 pin switch in the back of the camera.
  • If you still have no image, or black screen, or even ‘ Video Lost,” you may have a bad channel on the DVR card. Move the video cable to another channel to see if the issue is the camera or the card.
  • Try Refocusing the lens
  • Ensure the lens is tightened ONLY finger tight
  • Insure the correct version of octopus cable/dongle (the cable connected to the PC-DVR in the back of the PC) is attached to the DVR card
  • An external light source or object that may reflect light into an IR camera can cause the image to “wash out” insure that there is no light from streets or external building lamps. If placed near a wall or roof overhang have enough clearance not to get a reflection into the lenses of the camera.

Auto-login for Geovision not working

  • Auto-login in system configure may not be turned on
    • Stop Monitoring on Geovision system.
    • Click on Configure – General Settings (Only on newer versions) – System Configure
    • Go to Auto Log-on, put check mark in the box
    • Click on blue arrow to right of this line and enter Login and password.
    • Click OK – OK – Start All monitoring.
  • Password for system and autologin may not match
    • First, go to Local Password Setup
    • Check that the login and password are correct and entered
    • Click on System Configure
    • Click on Configure – General Settings (Only on newer versions) – System Configure
    • Go to Auto Log-on, put a check mark in the box
    • Click on blue arrow to right of this line and enter Login and password.
    • Click OK – OK – Start All monitoring.

Windows 2000 auto-login not working

  • The correct Registry entry may not be not there—
    • Click on Start – Run and type in: “regedit”
    • Navigate to : hkey_local_machine\Software\Microsoft\WindowsNT\CurrentVersion\Winlogin
    • Assign DefaultDomainName, DefaultUserName and DefaultPassword
  • If not there, create them:
    • Click Edit, Add Value, Value Name—DefaultPassword, Data Type–click Reg_SZ
    • Click OKString Editor Box, type your password, and click OK, save changes.
    • Click Edit menu, Add Value, Type AutoAdminLogin, Date Type—click Reg_SZ
    • Enter 1 in String Editor Box, save changes.
    • Click Edit menu, Add Value, Type ForceAutologon, Data Type—click Reg_SZ
    • Enter 1 in String Editor box, save changes